Help

Answers about orders, delivery, payment and offers.

Order status

After you order, we confirm on WhatsApp and send your courier tracking number there.

Shipping and delivery

Dhaka: 1 to 2 days. Other districts: 3 to 5 days. Delivery fee is shown at checkout.

Returns

Unopened products can be returned within 7 days. Message us with your order details.

Order cancellation

Cancel before dispatch by messaging us on WhatsApp and you will get a full refund.

Payment options

bKash, Nagad, Rocket, Visa, Mastercard and cash on delivery.

Gift cards and sets

Gift cards and curated gift sets are coming soon. Message us to order a custom set.

Promotions and discounts

10% off your first order, plus student, birthday, referral and bulk-order offers. Ask us on WhatsApp to claim.

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SEORA Glow Assistant

Hi! Tell me your skin concern and I will suggest products.